577tk Privacy Policy

1 Types of Information Collected

We collect different types of information from you. This information is mainly divided into two categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for KYC verification)
• Payment method details such as bKash, Nagad, Rocket, or bank account information
• Communications provided via live chat or email

1.2 Information Collected Automatically

• IP address and device information
• Browser type, operating system, and device identifier
• Browsing activity on the website, page visits, and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history and records of gaming activity

2 Purpose of Using Your Information

577tk uses your personal information for the following legitimate purposes:

2.1 Account Management and Service Delivery

We use your information to create and manage your account, provide betting and casino services, and process deposit and withdrawal transactions. This information is also needed to enforce the minimum deposit of ৳300 and minimum withdrawal of ৳1,000 at 577tk.

2.2 Identity Verification and Security

Verifying your age (for users aged 21 and above only), preventing fraud, and complying with anti-money laundering regulations all require verification of your identity-related information.

2.3 Customer Support

Our 24/7 Bengali live chat support team uses your account information to resolve issues quickly and effectively.

2.4 Ensuring Responsible Gaming

By monitoring patterns in your gaming activity, we promote responsible gaming and provide support where needed.

2.5 Service Improvement

We use collected information to analyze user experience and further improve our platform, bonus offers, and gaming content.

3 Data Storage and Security Measures

To ensure the protection of your personal information, 577tk has put in place technical and administrative measures that meet the highest industry standards.

3.1 Encryption Technology

Our entire platform is secured with SSL (Secure Sockets Layer) encryption. This ensures that all data transmitted between your browser and our servers remains completely private.

3.2 Access Control

Only authorized staff can access your personal information, and they operate under strict confidentiality obligations.

3.3 Data Retention Period

We retain your information only for as long as it is needed to provide services or meet legal obligations. Even after an account is closed, certain information may be retained for a defined period in accordance with regulatory guidance.

3.4 Protection of Payment Information

When making transactions via bKash, Nagad, Rocket, or bank transfer, your payment information is processed with the highest level of security. We never store your full account number or PIN.

4 Sharing Information with Third Parties

577tk does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Payment providers such as bKash, Nagad, Rocket, or banks receive only the limited information needed to complete transactions.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited information may be shared with security partners to prevent fraud or unlawful activity.
• Technology Service Providers: Those who assist in operating our platform may access limited information under strict confidentiality agreements.

For any sharing of your information with third parties beyond the cases listed above, we will obtain your explicit consent in advance.

5 Cookie Policy

Cookies are small text files that our website stores on your device. They help improve your experience and ensure the platform operates correctly.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions and keep security features active. These cookies cannot be disabled.

5.2 Functionality Cookies

These cookies are used to remember your preferences, such as language selection and display settings, so you do not have to re-enter the same information each time.

5.3 Analytics Cookies

These cookies are used to collect statistics about platform usage, which helps us improve our services. These cookies do not directly identify you.

You can manage cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work correctly.

6 Your Rights

You have important rights over your personal information. 577tk fully recognizes and respects these rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances you may request deletion of your information, though legal obligations may mean that not all information can be deleted.
• Right to Restrict Processing: In certain cases you may request that processing of your information be restricted.
• Right to Data Portability: You may request your information in a structured, commonly used format.
• Right to Object: You may object to your information being used for certain purposes.

To exercise these rights, please contact our support team.

7 Privacy of Minors

577tk strictly provides services only to adults aged 21 and above. We do not knowingly collect any personal information from minors.

If we become aware that we have unintentionally collected information from a minor, we will immediately close that account and delete the relevant information. If a parent or guardian suspects their child has created an account on our platform, please contact us.

8 International Data Transfers

Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the transferred information is protected in accordance with the standards described in this privacy policy.

We always ensure appropriate contractual safeguards when transferring data, and impose these standards as obligations on third-party infrastructure partners.

9 Response to Security Breaches

If a security breach of your information occurs and it poses a risk to your rights and interests, we will:

• Notify the relevant authorities as quickly as possible.
• Inform affected users directly by email.
• Provide details about the nature of the breach, possible consequences, and the steps taken.
• Take all necessary measures to prevent such incidents in the future.

10 Policy Changes and Updates

We may update this privacy policy from time to time. If significant changes are made, we will notify you at your registered email address and update the "Last Updated" date at the top of the page.

If you continue to use our platform after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend that you review this page regularly.

11 Contact Information

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Instant support in Bengali available 24/7

Our privacy team will consider your request with appropriate care and will aim to respond within a reasonable time.